Account Setup & Registration 🎯
Welcome to CrittrHavens! Setting up your account is quick and simple. In just a few minutes, you'll be tracking your pets like a pro.

Creating Your Account
Getting started with CrittrHavens? You've got options. Whether you prefer email or Google sign-in, we'll have you up and running in no time.
Email Sign-Up
- Head to the Sign Up tab on the welcome screen
- Enter your email address and create a strong password
- Add your display name. This is how you'll appear in the app
- Hit Sign Up and you're all set
- Start using CrittrHavens immediately
Pro tip: Use a password you'll remember but others won't guess. Mix letters, numbers, and symbols for that extra security.
Google Sign-In
Prefer the one-click approach? Google sign-in makes it smooth.
- Click the Continue with Google button
- Select your Google account or sign in
- Grant the necessary permissions
- Your profile creates automatically. Easy win
Getting Started After Sign-Up
Just created your account? You're ready to go!

After signing up, you can immediately start using CrittrHavens. No email verification is required - jump right into creating your first haven and adding your pets.
Your Profile Setup
Your profile is your command center. Let's make it yours.
Once you're signed in, your profile sets up automatically with:
- Display Name: How you appear throughout the app
- Email: Your login credential and contact info
- Timezone: Automatically detected for accurate scheduling
- Avatar: Default provided, but you can customize later
Customizing Your Profile
Want to personalize things? Head to Settings > Account anytime to:
- Update your display name
- Change your avatar
- Adjust timezone settings
- Manage notification preferences
Understanding Subscription Options
CrittrHavens offers flexible plans to match your needs. Start free and upgrade when you're ready.
Free Plan
Perfect for getting started:
- Track up to 3 crittrs
- Create 2 havens
- Basic care logging
- Essential task scheduling
- Mobile app access
Care Plan ($2.99/month or $29.99/year)
For growing collections:
- Track up to 10 crittrs
- Create 5 havens
- Advanced reporting
- Priority support
- Data export capabilities
CarePlus Plan ($3.99/month or $39.99/year)
Unlimited everything:
- Unlimited crittrs and havens
- All Care features
- Advanced analytics
- QR code generation
- Premium support
- Custom schedules
7-Day Free Trial: Try Care or CarePlus features risk-free. Cancel anytime.
First Login Experience
Signed in for the first time? Here's what happens next.
Welcome Tour
New users get an interactive tour that covers:
- Welcome Introduction: Quick overview of key features
- Creating Your First Haven: Set up your first workspace
- Adding a Habitat: Define where your pets live
- Adding Your First Crittr: Create your pet's profile
- Navigation Basics: Learn to move around the app
Skip the tour? No problem. Access it anytime from Settings > Help > Start Tour.
Initial Setup Flow
After the tour, you'll:
- Land on the Havens page
- See a prompt to create your first haven
- Follow the guided setup process
- Start tracking your pets immediately
Security & Privacy
Your data security matters. Here's how we protect you.
- Encrypted Storage: All data encrypted at rest
- Secure Authentication: Industry-standard auth protocols
- Privacy First: We never share your data
- Regular Backups: Your data is safe and recoverable
Troubleshooting Sign-Up Issues
Hit a snag? These quick fixes usually do the trick.
Verification Email Not Arriving
- Check spam/junk folders
- Verify the email address is correct
- Use the resend verification option
- Contact support if issues persist
Password Reset Problems
- Click "Forgot Password" on the sign-in page
- Enter your email address
- Check for the reset email
- Follow the link to create a new password
Google Sign-In Not Working
- Check your internet connection
- Try a different browser
- Clear browser cache and cookies
- Ensure pop-ups are enabled for authentication
What's Next?
Account created and verified? Perfect. Time to set up your pet tracking system.
Continue with:
- First Login Guide - Get oriented with the interface
- Basic Navigation - Master moving around the app
- Creating Your First Haven - Set up your workspace
Need Help?
We're here to support your journey.
- Email Support: support@crittrhavens.com
- In-App Help: Settings > Help & Support
- FAQ: Common Questions
Welcome to CrittrHavens! Your pets are going to love the organized care they receive. 🦎💚