Terms of Service

1. Acceptance of Terms

By accessing and using CrittrHavens, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our service.

2. Description of Service

CrittrHavens is a digital platform for tracking and managing care for reptiles, amphibians, and small creatures. Our service includes habitat management, care logging, inventory tracking, photo storage, task scheduling, and related features.

3. User Accounts

To use our service, you must:

• Be at least 13 years of age
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Promptly update your account information when it changes
• Be responsible for all activity under your account

4. Acceptable Use

You agree not to:

• Upload content that is illegal, harmful, or inappropriate
• Attempt to gain unauthorized access to our systems
• Use the service for any commercial purpose without permission
• Interfere with or disrupt the service or servers
• Upload malware, viruses, or harmful code
• Violate any applicable laws or regulations

5. Subscription Plans and Billing

Our service offers both free and paid subscription plans:

• Free plans have limitations on features and storage
• Paid subscriptions are billed monthly or annually
• You can cancel your subscription at any time
• Refunds are provided according to our refund policy
• Subscription prices may change with reasonable notice

6. Content and Data

Regarding your content:

• You retain ownership of content you upload
• You grant us license to store and display your content to provide the service
• You are responsible for backing up important data
• We may remove content that violates these terms
• Photo retention policies vary by subscription plan

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

8. Service Availability

While we strive for high availability, we do not guarantee that our service will be available at all times. We may experience downtime for maintenance, updates, or technical issues. We are not liable for any temporary unavailability of the service.

9. Limitation of Liability

CrittrHavens is provided “as is” without warranties of any kind. We are not liable for any damages arising from your use of the service, including but not limited to data loss, service interruptions, or any decisions made based on information in the app.

10. Termination

We may terminate or suspend your account at any time for violation of these terms. You may terminate your account at any time through the app settings. Upon termination, your data will be deleted according to our data retention policies.

11. Changes to Terms

We may modify these terms at any time. We will notify users of significant changes via email or in-app notification. Continued use of the service after changes constitutes acceptance of the new terms.

12. Contact Information

If you have questions about these Terms of Service, please contact us through our support channels within the app or by visiting our website.

13. Governing Law

These terms are governed by and construed in accordance with applicable laws. Any disputes will be resolved through binding arbitration or in the appropriate courts.